Alpha-Groupe
Alpha-Groupe
Alpha-Groupe
Commercial Department
With Alpha Négoce, you benefit from a committed technical and commercial partner, capable of bridging the gap between technical requirements and the operational challenges of your business.
A responsive and efficient support team

Our priority: providing accessible, professional and effective support so that your operations never come to a halt.

Alpha négocesince 1995

Founded in 1995, Alpha Négoce has established itself as a key player in the distribution of thermal printing solutions. With several decades of experience, the company offers a wide range of products including thermal printers, thermal transfer ribbons (resin), and spare parts to ensure the longevity of its clients’ equipment.

Beyond simply supplying equipment, Alpha Négoce places technical support at the heart of its mission. The company provides both preventive and corrective maintenance to guarantee the operational continuity of printing and labeling systems—essential for the smooth running of logistics and production lines.

With recognized expertise and a responsive team, Alpha Négoce efficiently meets the specific needs of demanding sectors such as logistics, food processing, pharmaceuticals, and industry. Its commitment: delivering reliable, durable and tailored solutions to support clients in their daily operational challenges.

Alpha Groupe: A Synergy of Three Entities for Global Excellence

www.alpha-groupe.com

Alpha Groupe is built on the strategic interaction of its three main entities: Alpha Étiquette, Alpha Négoce, and 2MPACK. Together, they form a solid and comprehensive ecosystem, offering complementary services that strengthen the group’s competitiveness and long-term growth both nationally and internationally.

ServicesDiscover the Services of Alpha Négoce

An expert and responsive technical-sales service
 
At Alpha Négoce, our technical-sales team plays a central role in supporting our clients by combining technical expertise with personalized guidance. Specializing in thermal printers and spare parts, we leverage our know-how to deliver reliable, high-performance and adapted solutions.
 
Our technical-sales representatives listen to your specific needs and assist you in choosing the equipment best suited to your production environment, print volumes, and technical requirements. With in-depth product knowledge and strong field experience, they provide accurate recommendations and ensure rigorous follow-up at every stage of the purchasing process.
 
From defining your needs to commissioning, including user advice and spare parts availability, our team offers comprehensive support built on responsiveness, proximity, and customer satisfaction
 
With Alpha Négoce, you benefit from a committed technical and commercial partner, capable of bridging the gap between technical requirements and the operational challenges of your business.
Comprehensive support, beyond the sale
 
At Alpha Négoce, we believe that the effectiveness of any equipment depends as much on its performance as on how well it is used. This is why we offer complete support designed to ensure optimal mastery of our solutions.
 
Our technical-sales team does more than sell equipment—they support you before, during, and after installation, providing personalized advice, dedicated technical assistance, and targeted training.
 
Whether for daily use of thermal printers, first-level maintenance, or consumable management, our training sessions are designed to empower your teams and secure your operations. Training can be provided on-site or remotely, depending on your needs.
 
Whether for daily use of thermal printers, first-level maintenance, or consumable management, our training sessions are designed to empower your teams and secure your operations. Training can be provided on-site or remotely, depending on your needs.
 
Through this comprehensive support, we ensure that every client benefits from a solution fully integrated into their environment, with the right level of expertise and available support when needed.
A responsive and efficient support team
 
At Alpha Négoce, our After-Sales Service ensures fast and reliable assistance following each installation. In case of a breakdown, adjustment or part replacement, our technical-sales team intervenes quickly—remotely or on-site.
 
Thanks to our stocked spare parts and in-depth product expertise, we minimize intervention times and ensure rapid restoration of your equipment.
 
Our priority: providing accessible, professional and effective support so that your operations never come to a halt.

Our equipment